McDvoice is a customer satisfaction survey that helps McDonald’s to know what their customer is thinking about them. It is a simple and quick online survey in which you can share your view about food quality and services. McDonald’s is conducting their feedback survey through its official website- www.mcdvoice.com.
McDonald’s is not only taking surveys from customers but in return, they give them exciting coupons. You can redeem the coupon at any nearby store on your next purchase.
How to participate in McDVOICE Survey?
It’s quite easy to take the McDvoice survey but before taking part in the feedback you must confirm that you are complying with all the necessary rules.
- You need a valid McDonald’s customer receipt with a survey code on it.
- An laptop or computer with good internet connection.
Terms and Condition for McDonald’s Survey
- You must have a bit of knowledge of either English or Spanish to participate in feedback survey.
- Participant must be 18 or above to enter in the customer satisfaction survey.
- You must have legal citizenship of U.S. or District of Columbia.
- Customer can not give more than 5 feedback surveys a month.
- Coupon shoube be used within days.
- Employee’s working at McDonald’s can not take part in McDvoice survey.
Steps to participate in McDvoice survey at www.mcdvoice.com
- Visit their official website- www.mcdvoice.com.
- Select the language in which you are comfortable.
- Enter survey code and click Start.
- Please select the type of your order Dine-in or Carry out.
- Then click Next.
- Now they will ask you to rate your satisfaction through six different question on taste, quality, service, staff’s behaviour, etc.
- Fill the circles of your choice according to your experience.
- Then click Next.
- Now they will ask a few more questions regarding the accuracy, speed, etc.
- Answer accordingly and click Next.
- In this step, you just need to select the item buy. Check the box next to the item you buy.
- Click Next.
- Choose the number of people ordered the food along with you, How many times you visit the store in last month.
- Now they will ask if you face any problem during visit. Answer Yes or No acordingly.
- After they will ask you if you would like to return to that outlet in that month. Select your answer. Click Next.
- Now they will ask you to write review in your own words that your are satisfied with their service or not or would you like see any change in outlet ot in their food quality. You can write whatever you want to share with them or want to give them any suggestion. The word limit is 1200 words.
- After that few question will be asked about the behaviour of the staff, cleanliness of the store, etc.
- Now you have to enter some personal details like name, email, phone number, address, etc.
- Clik next. You will see a Thank You message on your screen like image given below.
You will get the validation code after completing the feedback survey which you can use on your next visit.
This is all you want to know before jumping into the Customer Satisfaction Survey on McDvoice.com.